Delete Your Account & Data

This page explains how to request deletion of your MyTripDude account and the personal data associated with it. MyTripDude is a trip-planning service provided through our website and Android app. It applies to accounts created within the app or on our website, whether with an email and password or with Google Sign-In.

1. How to request account deletion

Option A - Request permanent deletion (recommended)

Email us at support@mytripdude.com from the email address on your account, with the subject "Delete my account". We will verify that you own the account, permanently delete it and its associated personal data, and confirm by email once it is done. We respond to and complete verified deletion requests within 30 days.

Option B - Deactivate in the app first (optional)

In the app or website, go to Settings → Account & Data → Deactivate account. We send a one-time code to your email; enter it to confirm. This immediately disables access to your account. Your data is kept, not deleted, and you can reactivate at any time within 30 days simply by signing back in. Deactivation on its own does not permanently erase your data - to have it permanently deleted, follow Option A above.

2. Delete some of your data without deleting your account

You do not have to delete your whole account to remove data. While signed in, you can delete individual items directly in the app or on the website, and they are removed permanently:

• Delete a whole trip - this permanently removes that trip and everything in it (expenses, itinerary and days, saved places, accommodations, notes, checklists) along with any documents and images uploaded to it
• Delete individual expenses, documents, notes, checklists, places, or accommodations within a trip
• Remove your profile photo or phone number from Settings
• Delete expense categories and checklist templates you created

Deleting an item removes it and any associated uploaded files from our storage. If you would prefer us to delete specific data for you, email us at support@mytripdude.com describing what you want removed; we verify your identity and action verified requests within 30 days. Records we are legally required to keep are retained as described in Section 4.

3. What data is deleted when you delete your account

When we permanently delete your account, we erase the personal data associated with it, including:

• Your profile - name, username, email address, phone number, and profile photo
• Your login credentials and any linked Google Sign-In connection, along with all sign-in sessions and authentication tokens
• All trips you own and everything in them - expenses and budgets, itineraries and daily plans, saved places, accommodations, trip notes, and checklists
• Documents you uploaded to your trips, including any sensitive travel documents such as passports, visas, tickets, and bookings
• Your expense categories, checklist templates, and app settings and preferences
• Your trip-collaborator memberships and any pending invitations you created
• All files stored on our behalf for your account - your profile photo, trip logos, and uploaded documents

4. What data is kept, and for how long

• Legally required records. We may retain a limited set of records where the law requires it - for example financial or transaction records - for the period required for tax and accounting purposes.
• Encrypted backups. Residual copies of your data may persist in our encrypted backups for a limited period before they are purged through our normal backup rotation.
• Content owned by others. Trips that other people own and shared with you are not deleted; we only remove your access and membership. Content you contributed to a trip owned by someone else remains part of that owner's trip.

5. Export your data first

Deletion is permanent and cannot be undone. If you want a copy of your data, go to Settings → Account & Data → Export my data before requesting deletion to download your trips, expenses, and documents as a .zip file.

6. Contact

Questions about deleting your account or data? Email us at support@mytripdude.com. For more detail on how we handle your information, see our Privacy Policy.